Account and data controls
Request account deletion
Effective October 15, 2026.
You can begin a request without a Wondaar account sign-in or app installation.
Email Wondaar support
Draft an account-deletion request email
Review the draft and send it from your email software. Opening the draft does not send anything or confirm receipt.
No email app opens? Copy admin@wondaar.com into your preferred email service and follow the instructions below.
Include the email registered to your Wondaar account and a reply address if different. Never email your password, reset/recovery codes or identity documents.
Support verifies account ownership through the registered address before account action. An email alone does not delete or disable an account. You will be told what action was actually taken.
Current deletion status
Automatic permanent cloud deletion is not active yet. Accepted in-app requests record a 30-day waiting date, but this is not a guarantee that permanent deletion completes on that date. Requests may remain queued while the process is inactive. Email support to follow up.
If you use Android, open Account, choose Request account deletion, re-enter your password, type DELETE and review the confirmation. Once accepted, the service disables sign-in and revokes account sessions. Android signs out and attempts to erase that phone’s private collection copy. Other devices can retain offline copies; if local erasure fails, follow the app’s clear-storage warning before giving away the phone.
Contact support if a request was made in error. Cancellation or restoration is not guaranteed.
Data and retained copies
Once activated, the planned purge removes the account, private Vault, public profile/community content, messages and account-photo objects. Accepted catalog photos can remain under their separately recorded terms and have their own removal-review route.
Encrypted backup archive objects are configured to expire 30 days after creation. This does not promise a 60-day maximum from your request while permanent purge is inactive. Restricted moderation records, recovery receipts and reserved item identifiers have separate retention conditions.
Other requests
Request review of one catalog photo. This is separate from deleting an account.
To stop update emails, use their unsubscribe link. Unsubscribe does not delete an account, Vault or catalog photo.